Frequently Asked Questions
Everything you need to know about shopping for your home at Lincraft.
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days. Shipping is free for all orders over $75, while a flat rate of $9.95 applies to orders below that threshold.
Can I return home decor items if they don't fit my space?
Yes, we offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made curtains and cut-to-length fabrics are non-refundable.
What payment methods do you accept?
Lincraft accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I track my order once it has been shipped?
Once your order departs our warehouse, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.
Are your textiles and linens sustainably sourced?
We are committed to quality and ethics. Many of our linen and cotton collections are OEKO-TEX certified, ensuring they are free from harmful chemicals and produced under sustainable conditions.
Do you offer samples for curtains or upholstery fabrics?
Yes, we understand the importance of color matching. You can order small fabric swatches via our product pages for a nominal fee to ensure the material suits your home's lighting and decor.